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Shipping Info

Store hours and delivery times over Christmas / New Year holiday period

Order processing – No rest for us! Wiseguys will be processing orders each working day throughout the holiday break.

Customer support – Sales and returns support will be unavailable between 25/12/14 and 5/1/15 as the Wiseguys Office is closed.

Delivery times – Please allow for delays of up to 3-6 working days for delivery of orders placed between 19/12/14 and 2/1/15 as some of our suppliers are closed during this period.

Merry Christmas!

Direct shipment from over 20 distribution centres nationwide

All products ordered from Wiseguys are shipped direct from within New Zealand by the manufacturer or their authorised NZ agent. Our network includes over 20 of the biggest computer, IT and electronics distribution centres in New Zealand that ship thousands of orders each day and use the very latest in technology to ensure speedy processing and minimal fulfilment errors.

Shipping charges

Shipping costs can vary significantly depending on the number of items in an order, the weight of the items and whether they are shipping from the same location or are being shipped from different distribution centres.

Some products may also come with FREE shipping in which case this will be clearly stated on the product page.

To determine how much shipping will be on your item(s), add them to the cart, then go to the VIEW CART page where you can 'Calculate Shipping Charges' and view exact shipping charges based on the items you have selected and your delivery address.

Shipping security and insurance

All products ordered at Wiseguys are delivered via courier and a tracking number is provided within 24 hours of your order being dispatched. If you product is damaged, stolen or lost during transit then the cost to replace or repair is covered by Wiseguys (see our Terms & Conditions for more information).

Delivery times

Delivery times can vary depending on the products ordered. For accurate information about the delivery time for any individual product listed in Wiseguys you can view the ‘Delivery Time’ information on the product page

Standard delivery times are as follows:

Auckland: 1 - 2 working days
North Island: 1 - 2 working days
South Island (Road): 2 - 3 working days
South Island (Air): 1 - 2 working days

Please allow an extra day for rural or bulk deliveries. If you order before 12pm Monday - Friday we will dispatch your order the same day.

Pick ups

Because products purchased at Wiseguys ship direct from the manufacturer / agent we don't offer pick ups under any circumstances.

International shipments

We don't currently ship outside of New Zealand sorry.

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